Documentation & Knowledge Base

Everything you need to configure, manage, and scale your FoodPar direct ordering system.

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1. Getting Started with FoodPar

Follow these steps to complete initial onboarding and set up your direct ordering engine.

  1. Submit Onboarding Request

    Fill out the signup form on the main landing page with your restaurant brand name, contact details, and desired plan.

  2. Super Admin Tenant Provisioning

    Once approved, your account receives login credentials for the Vendor Panel along with your pre-assigned subdomain (e.g., yourbrand.foodpar.com).

  3. Vendor Panel Login

    Log in to your dashboard to configure core store parameters including opening hours, delivery charges, and brand theme colors.

3. Domain & Subdomain Setup

Connect your own custom domain name (e.g., orders.yourbrand.com).

  1. DNS CNAME Record Setup

    Log in to your domain registrar (GoDaddy, Namecheap, Cloudflare) and add a CNAME record pointing your target subdomain to app.foodpar.com.

  2. Update Vendor Domain Settings

    In your FoodPar Vendor Panel, navigate to Settings > Custom Domain and enter your exact domain name.

  3. SSL Certificate Issuance

    Our automated engine provisions free Let's Encrypt SSL certificates for secure HTTPS routing within 15 minutes of DNS propagation.

4. Live Order Dispatching

How to handle incoming customer orders efficiently.

  1. Audio Notifications

    Keep the Vendor Live Terminal open on your tablet/PC. When an order arrives, an automated audio alert will play continuously until acknowledged.

  2. Order Status Workflow

    Update status from Pending → Preparing → Out for Delivery → Completed. Customers get instant updates on their storefront tracking screen.